Victim Services Manager (Internal County Attorney’s Office applicants only)

February 3, 2026

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The Hennepin County Attorney's Office is seeking a Victim Services Manager to provide leadership and oversee staff in the Victim Witness division. The Victim Witness division provides services to crime victims in a humane, safe, and respectful environment. Services include advocacy, support, safety plans, and referrals for victims of crime as their cases move through the criminal justice process. <div>Location and hours: This position is hybrid and will be performed both on-site at the Hennepin County Government Center in downtown Minneapolis at 300 South 6th Street, Minneapolis, MN 55487, and remote as job duties require. Work hours will be Monday through Friday between 7:30 a.m. to 7:30 p.m. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin. About the position type:</div><div>This position is a full-time, benefit-earning position. You must be a <a href="https://hennepin.attract.neogov.com/hennepin-county-careers-hT/p/eligibility" target="_blank" data-uw-rm-brl="PR" data-uw-original-href="https://hennepin.attract.neogov.com/hennepin-county-careers-hT/p/eligibility" data-uw-rm-ext-link="" data-uw-rm-empty-ctrl="">current regular or probationary employee</a> of the County Attorney’s Office to apply for this position. Limited duration employees not eligible.</div> This position is internally classified as an Administrative Manager, Senior. Click <a href="https://www.governmentjobs.com/careers/hennepin/classspecs/48586?keywords=Administrative%20Manager%2C%20Senior&pagetype=classSpecifications" data-uw-rm-vglnk="" data-uw-rm-brl="PR" data-uw-original-href="https://www.governmentjobs.com/careers/hennepin/classspecs/48586?keywords=Administrative%20Manager%2C%20Senior&pagetype=classSpecifications">here</a> to view the job classification specification. <div style="text-align: center;"> </div><div>In this position, you will:</div><ul><li id="isPasted">Plan, coordinate, and evaluate the work and performance of assigned professional legal staff to ensure high-quality service delivery. </li><li id="isPasted">Lead and manage teams by selecting, training, and mentoring staff; overseeing disciplinary processes; and evaluating the performance of subordinate managers, supervisors, and line staff.</li><li id="isPasted">Develop program goals and objectives that align with the County Attorney’s Office, mission, vision and strategic goals. </li><li id="isPasted">Direct budget development and resource allocation for programs and activities to ensure efficient operations.</li><li id="isPasted">Establish policies, procedures, and priorities within the work unit consistent with office and divisional objectives.</li><li id="isPasted">Organize and coordinate multiple programs activities to meet operational and strategic goals. </li><li id="isPasted">Oversee strategic planning and program evaluation to ensure continuous improvement and alignment with organizational objectives. </li></ul>Need to have: <ul><li>One of the following:<ul><li>Bachelor's degree or higher in business administration, or other field appropriate to the position and five years or more of experience in the planning and administration of organizational operations or programs.</li><li>Nine or more years of experience in the planning and administration of organizational operations or programs.</li></ul></li></ul>Nice to have: <ul type="disc"><li>Experience:<ul type="circle"><li>Managing leaders across divisions/teams. </li><li>Working in a victim witness setting. </li><li>Utilizing community resources and partnerships to support crime victims or victims of domestic abuse.</li></ul></li><li>Knowledge of the dynamics of various forms of victimization, the criminal justice system, counseling techniques, and available system and community resources.</li><li>Skill in promoting the interests of victims with attorneys, criminal justice personnel, and community resources.</li><li id="isPasted">Ability to:<ul style="margin-bottom: 3pt;"><li>Analyze problems, identify alternative solutions, and project both intended and unintended consequences of proposed actions.</li><li>Manage crisis intervention and interpret and apply policies, rules, and procedures.</li><li>Establish effective working relationships with all levels of staff, victims/witnesses and community agencies.</li><li>Manage multiple projects while being responsive to immediate, unexpected demands.</li><li>Apply diversity, equity, and inclusion best practices in collaboration with staff, partners, and those we serve. </li><li>Foster an environment that recognizes, and respects differences and provides culturally responsive services. </li></ul></li></ul><div>About the department: The Hennepin County Attorney’s Office is a fierce advocate for justice and equity, pursuing holistic community safety and providing quality legal services through evidence-informed practices and collaborative problem solving. We prosecute crimes with fairness and integrity. We advocate for victims of crime by seeking meaningful accountability and supporting healing. We use preventive and restorative approaches to address the complex root causes of crime and violence. We engage with partners to pursue system accountability. And we provide proactive and innovative legal services in the areas of mental health, child support, child protection, and civil legal representation for Hennepin County to advance the County’s efforts to reduce disparities and enhance the quality of life of our community.</div><div> About Hennepin County: Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that eliminate disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive. Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at <a href="https://bridge.hennepin.us/" data-uw-rm-brl="PR" data-uw-original-href="https://bridge.hennepin.us/">The Bridge</a> (login as Guest). Hennepin County envisions an organization where our commitment to diversity and the elimination of disparities is fundamental in providing excellent service to our community. Your future. Made here. This posting may be used to fill current and future vacancies. Watch this <a href="https://www.youtube.com/watch?v=KgakMQ4qTJA" target="_blank" data-uw-rm-ext-link="">video</a> for application best practices and tips. This position may have access to systems or other documentation that contains HIPAA data. Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a criminal background check.</div><div> If you have any questions, please contact:</div>Pajoua Chang <a href="mailto:Pajoua.Chang@hennepin.us">Pajoua.Chang@hennepin.us</a> hcpromo

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